FAQ

About the Store

What kind of art do you sell?

We sell original paintings by Ken Law, including artwork on canvas, canvas board, and paper.

Tell me about your store.

Ken Law Art is an artist-run, owner-operated store. The originals are hand-painted, mixed-media artworks created in Ken Law’s studio in Taiwan. Each piece offers its own mix of color, marks, texture, and expression.

Is this store owner-operated?

Yes. Owner and Founder: Ken Law. Every decision, design, and message comes from a single creative vision.

What brands does this store sell?

This is a dedicated Ken Law Art brand store. All products feature artwork by Ken Law.

What inspires your artwork?

“The work is drawn from a deep well of feeling and uncertainty. My paintings don’t merely occupy a surface; they build a world. Across figures, fragments, symbols, and bursts of color, my work moves with the energy of lived experience: restless, reflective, and deeply human. In one piece, abstracted figures stand in a quiet, charged exchange. In another, graffiti-like marks and abstract forms collide. Elsewhere, birds, faces, and layered gestures create a visual language that feels both intuitive and intentional. What emerges is a practice defined not by one fixed style, but by a sustained search for meaning through movement, emotion, and form.” Ken Law

Do you sell second-hand or pre-owned articles?

No. We don’t sell second-hand or pre-owned goods. Our original paintings are created by Ken Law.

Artwork & Studio

How are your original paintings made and fulfilled?

Original paintings are created by Ken Law and shipped from his studio in Taiwan.

Are your paintings signed, and do they include a Certificate of Authenticity?

Every original painting is hand-signed and dated by Ken Law and includes a Certificate of Authenticity.

What materials do you use?

Ken’s original paintings use materials such as acrylic paint, canvas, board, paper, drawing tools, spray paint, and collage elements. Check each product description for the materials used in that particular piece.

Do you have retail store locations?

We’re an online, artist-run store based in Taiwan. Ken Law’s home studio is open by appointment only. Studio pickup is available for original paintings by arrangement. We ship to the destinations listed in the Shipping section below.

Can I license your artwork?

Licensing inquiries are welcome. If you're interested in using the work for editorial, commercial, or collaborative purposes, reach out directly. Interior decorators and home staging companies are welcome to reach out as well.

Shipping

How long does shipping take?

Original paintings are prepared for dispatch from Ken Law’s studio in Taiwan within 1–3 business days after payment. International EMS delivery estimates vary by destination, generally 2–5 business days after dispatch. Holidays and bad weather may cause delays.

You’ll receive tracking once your painting ships. Preparation and delivery times are estimates, not guaranteed arrival dates. Customs processing and carrier delays may also affect delivery.

Will my artworks ship together?

Canvas artwork and artwork on paper or board may be packed separately. If your order requires separate packages, they will be dispatched at the same time, each with its own tracking number.

Do you ship internationally?

Yes. Original paintings ship by tracked EMS Express from Ken Law’s studio in Taiwan to the international destinations listed below. Shipping charges are shown at checkout.

If your country isn’t listed, contact Ken Law before ordering to ask whether shipping can be arranged.

Europe

  • United Kingdom, France, Netherlands, Switzerland, Sweden, Ireland, Austria

For France, only artwork on paper or board is available; rolled canvas paintings are not offered.

Asia Pacific

  • Singapore, Philippines, Japan, Taiwan

North America

  • United States and Canada

Do you offer express shipping?

International original-painting orders ship by tracked EMS Express. If you need an item by a particular date, contact Ken Law before ordering so he can check what may be possible.   Please review our shipping policy for further details.

Returns & Inquiries

What is the return policy?

Please review our return and refund policy for full details on eligibility, timeframes, and how to request a return or report a problem.

How do I request a return or report damage?

Contact Ken Law directly at info@kenlawart.com with your order number. For a damage claim, include clear photos of the artwork and packaging. Ken personally reviews return and refund requests and will discuss the next steps with you.

Do you offer bulk or wholesale orders?

Wholesale and bulk inquiries are welcome. If you're interested in carrying our work or ordering in volume, reach out through our contact page. We'll talk about it.

Payments & Promotions

Do you have active discount codes or promotions?

Promotions are offered occasionally. To stay informed, visit the home page and sign up at the bottom where it says “Begin Your Collection.”

Languages & Accessibility

What languages is your store available in?

The store’s original language is English. Translations into German, French, Japanese, Swedish, and Traditional Chinese.

Contact

How can I contact you?

Contact Ken Law, the artist and owner, at info@kenlawart.com or through our contact page. Ken usually checks messages in the morning and evening (Taiwan time). Replies may not be immediate, and availability may vary during vacations.